Managed IT Services

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achieve it stability with our managed it services!

Managed IT services help you grow your business, accelerate digital goals, and significantly improve ROI. With proven strategies and tools, we monitor, troubleshoot, and evolve your IT infrastructure. We keep the processes and cost transparent by documenting the service scope and KPIs on SLA. For 17 years, Agile Infoways LLC has been successfully providing managed IT support globally.

capitalize on support managed it services and simplify your complex it operations!

Our managed IT services ensure timely, top-notch solutions for keeping your organization’s day-to-day operations on track for success. Once you avail of our services, you get instant access to top talent and positive outcomes without worrying about the execution.

Optimize Business Performance

Maintain Continuous Operations

Mitigate IT Risks

Focus On Innovation

Why Managed IT Support

flexible & scalable managed it services

We help your business maximize the potential of IT infrastructure by facilitating managed IT support services via a business-aligned catalog model. Agile Infoways LLC keeps your business always ready and future-proofs your organization by predicting a change before it happens, enabling you to act fast before your competitors.

  • IT Infrastructure Evaluation

    With a core focus on operational efficiency, scalability, and security, we analyze the IT infrastructure state and help you identify problems. We ensure your IT infrastructure remains in the finest state and always remains available on demand, quick, resilient, sustainable, and affordable.

  • IT Infrastructure Monitoring

    24/7 monitoring helps us identify challenges regarding servers, databases, networks, and other elements to offer reactive and proactive support. We report on the availability, uptime, and response time to maintain productivity while reducing costs and increasing user satisfaction.

  • Enterprise Service Management

    As the data velocity volumes increase, our managed IT services and support help you strengthen the integration points across your organization. According to your industry, we offer next-generation service management and industry platforms. We integrate service management and artificial intelligence (AI) to offer seamless services.

  • Managed Application Services

    According to evolving business needs, we engineer or re-engineer your application to deliver new features and be highly available and relevant. Our comprehensive managed application services include continuous app refinements, problem-solving, system availability, and reliability management. We ensure timely and orderly application management.

  • Managed DevOps

    Our responsive IT managed service support team adapts the proven DevOps practices, significantly increasing the SDLC efficiency while reducing the infrastructure cost. We deploy CI/CD pipelines, implement a containerization strategy, and test automation with an automated monitoring solution. Our change failure rate is below 3%.

  • Managed Security

    As a known MMSP, we perform stringent security audits, assess vulnerabilities, penetrate testing, provide consistent security monitoring, detect incidents, and provide quick responses. We design a future-proof program and outline technical controls that work best specifically for your IT environment.

  • Cloud Management

    We offer end-to-end collaboration and deployment of cloud engineering infrastructure, targeting opportunities and challenges to drive reinvention. We knit industry-relevant threat intelligence into your cloud and infrastructure fabrics and control risk, avoid downtime, and busted budget to take full advantage of the cloud platform.

  • IT Helpdesk

    We aim to bring the overall IT infrastructure stability by resolving and preventing IT issues your organization faces daily. We provide full-fledged support and offer resolution on complex technical issues, app issues on the code level, and basic or advanced infrastructure-related issues.

type of firms

Bespoke solutions for your business needs with endwise management & support

  • Startup

    Helping rising businesses to create MVPs or envisioned products

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  • Scaleup

    Curated services for scaling-up issues with business accord

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  • Enterprise

    Skilled & qualified experts to enhance business processes

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  • IT Firms

    Quick dedicated resource & team allocation for faster progress

    More

hire an it support manager

Hire an IT Support Manager from our vast talent pool. Our support staff is vetted and experienced, ready to address all your IT challenges on demand with proven strategies and without downtime

IT Support Manager

Skill Set

Jaspal Prajapati

Deepshikha Borua

Deepshikha is about delivering, executing, and resolving IT issues on time. She is an agile IT support manager with 9 years of experience delivering excellence. She has experience working for some of the largest corporate environments as a key contributor, meeting deadlines and exceeding expectations.

Hire Us

Skill Set

  • IT Service Delivery Management
  • Program Management
  • Waterfall Delivery
  • Technical Project Management
  • IT Project Management
  • Agile Leadership

what makes Agile unique

With a proven track record of providing successful enterprise business solutions globally, we serve multiple industries offering a variety of services and engagement models

  • 85% NPS

    Choose Agile Infoways for an exceptional client experience, reflected in our impressive 85% Net Promoter Score (NPS).

  • Pre-vetted resources

    We ensure top-notch quality by providing access to pre-vetted, skilled resources for your projects at Agile Infoways.

  • Onshore/Offshore teams

    Experience the flexibility of onshore and offshore teams, offering a seamless blend of local understanding and global expertise.

  • On-time delivery

    Count on Agile Infoways for punctual project deliveries, meeting and exceeding your expectations every time.

  • 24/7 Technical support

    Our commitment goes beyond development – with 24/7 technical support, we're here to address your concerns and ensure continuous project success.

  • 3 Development centers

    Benefit from our expansive reach with development centres strategically located to provide diverse perspectives and optimal project outcomes.

our success stories

We tailor software solutions to address the business challenges & needs of our clients.

Ivira

Ivira|USA

Secure & reliable comprehensive healthcare portal.

_Solution
Effective patient records management
_Industry
Healthcare
Truck You

Truck you|USA

Quick access to truck movers for easy shifting.

_Solution
Delivery, or transfer, truck movers just a click away
_Industry
Logistics
food moover

Food Moover|Singapore

Restaurant management made easier

_Solution
Elevate your dining experience with higher customer engagement
_Industry
Food & Beverages

what our customers say

Our clients are here to affirm our reliability, dedication, and quality of work.

  • Rod Machado

    Recently I hired Agile Infoways to develop an iOS Mobile app. They have done a fantastic job. They have impressed me with their support in app development.

    Rod Machado
    Founder
    US

grow your business resiliency with managed it services

The increasing complexity of IT infrastructure makes it challenging for organizations to tackle consumer queries and stay current with the latest updates. On the one hand, consumer behavior is changing rapidly, while on the other hand, business dynamics are also upgrading with time. So, it is essential to strike a balance amid this chaos with the next-gen managed IT support service framework. It helps you optimize service resilience, reduce overall downtime, and minimize operational costs significantly.

What Are The Managed IT Services?

Managed IT services support can offload your IT operations to an expert to improve service quality, reduce cost, and free internal teams to focus on other business-critical tasks. A company that offers these services is called a managed service provider. They are the third party who handles clients’ tasks on demand, frequently regarding information technology services. These services are beneficial for both large and medium-sized enterprises.

IT managed support services range from specific to general, depending on business needs. The most common services comprise maintaining and monitoring equipment, IT system management, server management and remote monitoring, network monitoring, and other relevant support services.

The conventional approach for managed services is to break and fix the model that monitors the system until there is a problem to fix. Some managed service providers choose the proactive maintenance and management method. It includes predictive maintenance and patch management.

    our insights

    Explore the latest insights to keep up with the most latest developments and challenges in IT, Cloud, & Software industry

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    our esteemed clients

    Our clients are here to affirm our reliability, dedication, and quality of work.

    BAPS
    Deloitte
    Discovery Channel
    Budweiser
    Siemens
    Ticmarc
    BNI
    IKEA

    questions you may have

    We help your business grow with the all answers you need.

    Start growing your business with us

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    our recognitions & awards

    Excellence rewarded, recognitions earned

    GoodFirms - Top Mobile App Development Company
    DFW
    DesignRush
    Clutch
    Clutch - Top Flutter Developers
    Microsoft Azure
    Google Cloud
    AWS
    App Development Companies
    Top Web Development Companies
    Top Firms
    Top App Developers
    Techreviewer
    aws
    SoftwareWorld
    Magento Certified Developer
    ISO
    GoodFirms
    GoodFirms - Top Mobile App Development Company
    DFW
    DesignRush
    Clutch
    Clutch - Top Flutter Developers
    Microsoft Azure
    Google Cloud
    AWS
    App Development Companies
    Top Web Development Companies
    Top Firms
    Top App Developers
    Techreviewer
    aws
    SoftwareWorld
    Magento Certified Developer
    ISO
    GoodFirms