"Agile Infoways team delivered exceptional iOS and Android apps with responsive support and outstanding problem-solving expertise."
- Rob Machado
AI EngineeringAI for ERP & CRM
Make Your ERP & CRM Intelligently Autonomous
Layer AI intelligence on top of SAP, Oracle, Salesforce, and Microsoft Dynamics — automating data entry, surfacing predictions, and enabling natural language queries without ripping out your existing systems.
AI + ERP/CRM Capabilities
AI Intelligence for Enterprise Systems
Your ERP and CRM contain decades of business data. We unlock that value with AI layers that make these systems predictive, conversational, and autonomous.
AI Data Entry Automation
Eliminate manual ERP data entry with AI agents that extract data from emails, PDFs, and documents and post directly to SAP, Oracle, or Dynamics.
Predictive Analytics Layer
Layer demand forecasting, churn prediction, and sales velocity models on top of CRM/ERP data — surfaced as embedded insights in your existing UI.
Natural Language ERP Queries
Give your finance and ops teams a conversational interface to query ERP data in plain English — no more waiting for custom reports.
CRM Intelligence & Scoring
AI lead scoring, opportunity health scores, churn risk alerts, and next-best-action recommendations embedded directly in Salesforce or HubSpot.
Workflow & Approval Automation
AI-powered approval workflows that learn from historical decisions — auto-approve routine cases, flag exceptions, and reduce approval cycle time by 70%.
AI Audit & Anomaly Detection
Continuous AI monitoring of ERP transactions to detect fraud, policy violations, data quality issues, and unusual patterns before they become problems.
Why Choose Us
Why Agile Infoways for AI + ERP/CRM
We have certified SAP, Salesforce, and Oracle consultants who also build production AI — a rare combination.
Non-Disruptive Approach
We add AI on top of your existing systems — no rip-and-replace, no disruption to running operations. AI layers integrate via standard APIs and connectors.
Certified ERP + AI Expertise
SAP BTP, Salesforce Einstein, Oracle AI, and Microsoft AI certified team members who understand both the business logic and the AI engineering.
Rapid Time to Value
First AI features live in 4–6 weeks using your existing ERP data — fast enough to demonstrate ROI before committing to a larger engagement.
Full System Integration
Deep bidirectional integration — AI reads from and writes back to your ERP/CRM, keeping your system of record accurate and synchronized.
Our Capability
ERP/CRM AI Stack
Proven integrations and AI tools for the enterprise systems your business runs on.
SAP BTP / ABAP AI
Native SAP AI integration via Business Technology Platform, ABAP APIs, and S/4HANA connector.
Salesforce Einstein / Apex
Einstein AI + custom Apex triggers for deep Salesforce CRM intelligence and automation.
Microsoft Copilot Studio
Power Platform + Azure AI for Dynamics 365 copilots with Power Automate workflow integration.
Oracle AI Services
Oracle Cloud AI services integrated with Fusion ERP for predictive finance and supply chain AI.
Custom Integration Layer
REST/GraphQL middleware connecting AI models to any ERP via standard APIs without code-level changes.
Bidirectional Sync
Real-time data sync keeping AI predictions and ERP data consistent with conflict resolution.
Our ApproachHow We Deliver
How We Deliver
ERP/CRM AI
A proven method for adding AI to enterprise systems without disruption or risk to operations.
01
ERP/CRM Data Audit
02
AI Prototype on Real Data
03
Production Integration
04
Monitor, Improve & Expand
Step 01
ERP/CRM Data Audit
Assess data quality, completeness, and structure in your ERP/CRM. Identify the highest-value AI use cases based on data availability and business impact.
Data quality assessmentUse-case rankingROI estimatesIntegration map
Step 02
AI Prototype on Real Data
Build a working AI prototype using your actual ERP/CRM data in 2–3 weeks. Validate accuracy and business value before committing to full development.
2-week prototypeAccuracy validationBusiness value confirmationStakeholder demo
Step 03
Production Integration
Full integration with bidirectional data sync, embedded UI components in your ERP/CRM, role-based access, and audit logging for compliance.
Bidirectional integrationEmbedded UIRole-based accessAudit logging
Step 04
Monitor, Improve & Expand
Monitor AI performance within ERP dashboards, retrain models as business evolves, and expand AI to additional modules and use cases.
Performance monitoringModel retrainingModule expansionUsage reporting
Our ApproachHow We Deliver
How We Deliver
ERP/CRM AI
A proven method for adding AI to enterprise systems without disruption or risk to operations.
Step 01
ERP/CRM Data Audit
Assess data quality, completeness, and structure in your ERP/CRM. Identify the highest-value AI use cases based on data availability and business impact.
Data quality assessmentUse-case rankingROI estimatesIntegration map
Step 02
AI Prototype on Real Data
Build a working AI prototype using your actual ERP/CRM data in 2–3 weeks. Validate accuracy and business value before committing to full development.
2-week prototypeAccuracy validationBusiness value confirmationStakeholder demo
Step 03
Production Integration
Full integration with bidirectional data sync, embedded UI components in your ERP/CRM, role-based access, and audit logging for compliance.
Bidirectional integrationEmbedded UIRole-based accessAudit logging
Step 04
Monitor, Improve & Expand
Monitor AI performance within ERP dashboards, retrain models as business evolves, and expand AI to additional modules and use cases.
Performance monitoringModel retrainingModule expansionUsage reporting
Use Cases
ERP/CRM AI in Production
Real AI deployments on top of enterprise ERP and CRM systems delivering measurable ROI.
MA
ManufacturingSAP Demand Forecasting AI
The Challenge
Manufacturer running 30% excess inventory due to inaccurate SAP MRP planning based on static historical averages.
The Outcome
AI demand forecasting layered on SAP reduced excess inventory by 28% and stockouts by 41%, saving $4.2M annually.
SAP BTPTime-series forecastingS/4HANAMRP integration
SA
SaaSSalesforce Churn Prediction
The Challenge
Customer success team unable to identify at-risk accounts before they churned — losing $2M+ ARR annually to preventable churn.
The Outcome
AI churn scoring in Salesforce with 89% precision identifies at-risk accounts 45 days earlier, enabling CS intervention that saved $1.8M ARR.
Salesforce EinsteinChurn predictionCS workflowEarly warning
DI
DistributionOracle NL Query Interface
The Challenge
Finance team waiting 3–5 days for IT to build custom Oracle reports — decisions delayed waiting for data.
The Outcome
Natural language query interface on Oracle Fusion lets finance ask questions in plain English and get instant answers — eliminating report backlog.
Oracle FusionNL2SQLRAG over schemaSelf-service analytics
RE
RetailDynamics 365 AI Pricing
The Challenge
Pricing team manually updating 50,000 SKU prices weekly using spreadsheets, lagging market conditions by 5–7 days.
The Outcome
AI pricing engine in Dynamics 365 updates prices daily based on competitor data, demand signals, and margin targets — improving margin by 3.2 points.
Dynamics 365Competitor APIPricing optimizationPower Automate
Industries
AI Solutions Across Key Verticals
Deep domain expertise meets cutting-edge AI — delivering results where they matter most.
Client Stories
Built With Trust. Proven in Production.
Hear directly from the leaders who partnered with us to ship AI-powered products, modernize platforms, and move faster than they thought possible.
"Great company with great management quality developers were really dedicated to get the job done in a timely cost-effective manner."
- Alexandar Salahsour
"They consistently delivers reliable, high-quality development solutions with exceptional communication, value, and trusted partnership."
- Joe Pellegrino, Jordan Pellegrino
Get In Touch
Let's Build Something Remarkable Together
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