The current crisis has changed everything overnight. The people want to stay from the contagion, they are moving online to order food and buy stuff. The time is here where users order food from their favourite restaurant and eat at their comfort zone. The food delivery business is growing and developing robust mobile delivery apps such as UberEats. Let’s dive in to understand the top features of restaurant apps and know-how to boost sales.
Online ordering and delivery statistic
Based on Statista, nearly 43% of the population kindly prefers to order online. The total online food ordering revenue based on the study shows an increase of almost $200 billion by 2025. The food delivery market is expected to increase by $25000 billion by 2025.
Essential Features for restaurant app
Engage in the customer referral program
It is one most useful features to engage the audience and provide a customer base. The mobile food application needs to refer their friends and invite them. Using this process, invite their friends, get bonus points and install the application. Additionally, when the first-time user can get some discount, it comes under a referral program.
Accessible to multiple platforms
When you make an app, the app must reach most of the audience. The app should add the critical focus areas possible for food application platforms such as the Play Store and Google Store. The platform creates awareness among large sections which helps in leading the customers to download the application.
Payment Gateway
All users want to have an app that ensures a smooth-running experience. Using the app, customers can get direct payment through the app option by undertaking payment modes like a credit card, debit card options, and many more. As the online facility is vastly used nowadays, most app development companies have included this option in the payment gateway mode.
Connect to them on social media
If you’re looking to have a solid customer base and want to build rapport of your own, it’s highly advisable to connect with the audience through social media. A few of the social platforms include Twitter, Facebook, Instagram, and more. Users can upload pictures and add updates about their special events.
Order placement and order history
If you have ordered food online and therefore, you need to check the order status. Additionally, do not add the survey question as the hungry customer won’t have time to go through all these things. Apart from this, optimize the order placement process with adding a dedicated history tab which allows users to integrate a repeat order and accessible checkout page.
Food Cart
It’s one best essential features that integrate into food aggregators and allows customers to add multiple items during checkout. Offer users the best standalone delivery solutions with spending the speed up process and pay it for each item separately.
Built-in Chat Support
The chat support comes with reach features and makes the solution more interactive. Whenever the customer gets stuck, the service team helps you resolve the query by integrating it with a built-in chat platform. Choose the best mobile app development company and enhance your app’s engagement with combining it with chatbots.
Review and Feedback
It is one effective way to retain customers and ask them for feedback. Allow them to deliver customer-centric services. The QA team offers the app during the testing phase, which it uses to review and feedback with identifying the new loopholes. Allow customers to optimize services with retaining the existing client and staying ahead of the competition.
What are the major restaurant application types?
To own a physical restaurant is not necessary to operate a restaurant delivery app. We find great mobile apps that cater to a customer restaurant app ranging from directory types app to an on-demand food delivery application. Therefore, if you plan to invest in a restaurant mobile app, check the below-mentioned types.
Restaurant Review Application
An app is a kind of tool that checks customers’ reviews and gets detailed information about them.
Local Restaurant Finder
It’s a local restaurant application that helps find the location-based directory by offering you a list of nearby restaurant locations.
Restaurant Menu App
The restaurant menu application gives users access to different items virtually using their names and adding it to the famous restaurant food menu list.
Restaurant Delivery App
The restaurant app allows you to place an order at a restaurant and use an application to deliver it to your doorsteps.
What are the main features for Admin used in restaurant apps?
- Reports and Analytics
- Site Settings
- Payment Settings
- Delivery Zone Settings
- Customer Management
- Delivery Tracking
- Manage and Add new Restaurant
- Category Management
What are the features for owners required in restaurant applications?
- Staff Management
- Kitchen Management
- Personalization
- Social Media Management
- Order Management
- Cuisine Management
- Menu Management
What are the features for users needed in restaurant applications?
- Push Notifications
- In-app, mobile payment, and online ordering
- Loyalty, discount, and rewards programs
- Multiple platforms
- Location-based services
- Chatbots
- Table Reservation
- Real-time Tracking
- Schedule the orders
- Search Restaurants
Wrap up
With a food delivery application, we have got the best dining experience. One can order food within the comfort of home with avoiding flocking to crowded restaurants. The food delivery solutions offer restaurants that help them boost sales and grow the annual revenue by adding a vast margin. If you’re looking to run your restaurant chain, want to invest in a lucrative startup, or want to hire a skilled team, we have everything for you. Allow us to integrate the right features and get the best suitable business model based on your requirements.
Get the best professional app development company and build excellent food delivery solutions to grow your business and boost restaurant sales.
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