Customizable Salesforce product
Salesforce Sales Cloud
Sales Cloud customization services help businesses tailor sales processes, from lead capture to deal closure. You can add custom objects, automate approvals, and create personalized dashboards. Integrate third-party tools, build custom reports, and use AI insights for forecasting. It enables sales teams to close deals faster, manage pipelines efficiently, and align CRM with your business-specific goals.
Benefits
- Custom lead stages
- Automated workflows
- Real-time dashboards
- Forecasting tools
- Custom reports
- Mobile access
- Sales process alignment
Salesforce Service Cloud
Salesforce Service Cloud customization supports faster, more accurate customer support. It lets you customize case layouts, automate ticket routing, integrate chatbots, and configure service-level agreements (SLAs). It also allows you to add custom knowledge base access and tailor reports for agent performance. It helps service teams reduce response times, improve customer satisfaction, and scale support operations across industries.
Benefits
- Case layout edits
- SLA tracking
- Automated routing
- Chatbot setup
- Agent performance reports
- Knowledge base access
- Multichannel support
Salesforce Marketing Cloud
Customize your Salesforce Marketing Cloud journeys, email templates, and audience segmentation rules with the best Salesforce customization service providers. You can set up automation for email campaigns, social listening, and SMS engagement. Personalize content using dynamic fields and integrate with CRM for better targeting. This helps marketers run data-driven campaigns and reach the right audience at the right time.
Benefits
- Journey builder edits
- Dynamic emails
- Audience segments
- Campaign automation
- Social media tools
- SMS customization
- CRM data sync
Vlocity
Vlocity significantly enhances Salesforce customization since it facilitates industry-specific solutions and pre-built components that accelerate development and reduce customization efforts. It offers ready-made, industry-specific solutions built on top of the Salesforce platform, allowing you to customize a Salesforce instance that suits your unique needs more efficiently. This includes pre-built business processes, workflows, and data models tailored to industries like telecommunications, healthcare, and insurance.
Benefits
- Faster implementation
- Reduced development cost
- Improved customer experience
- Increased operational efficiency
- Agility and adaptability
- Industry-specific solution
- Reduced manual efforts
MuleSoft AnyPoint Platform
Customize APIs, data integrations, and workflows with MuleSoft to connect Salesforce with your other external systems. You can use API Manager, Flow Designer, and DataWeave to ensure secure, real-time data flow. It helps your enterprises eliminate data silos, automate processes, and streamline system communication across departments.
Benefits
- API customization
- Secure data flow
- Real-time sync
- System integration
- Flow automation
- Data transformation
- Scalable connections
Salesforce Einstein
Einstein customization allows you to embed AI into CRM tasks like lead scoring, opportunity insights, and predictive analytics. Train models with your data, automate recommendations, and forecast outcomes. It helps decision makers make smarter decisions, identify risks, and prioritize high-value leads.
Benefits
- AI-driven insights
- Lead scoring
- Custom predictions
- Forecasting tools
- Automated suggestions
- Risk alerts
- Model training
Salesforce1 (Mobile App)
Salesforce support and customization services help you customize Salesforce1 to deliver CRM access on mobile devices. It enables you to configure mobile layouts, offline access, and build mobile-specific apps using Lightning Components. It helps your field teams stay productive, access data anytime, and complete tasks on the go, which helps improve overall business responsiveness.
Benefits
- Mobile layouts
- Offline access
- Custom apps
- Push notifications
- Task management
- Data sync
- Field productivity