AI and ML have no limit, but chatbot development is something that has transformed the mobile and web applications in terms of audience engagement. A chatbot is a software that enables outstanding automated interactions between the firm and people in a real-time manner. On constructing a chatbot, the developers work on dynamic frameworks in order to integrate them with websites and mobile applications.
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Chatbots are computer programs that maintain a conversation with a user. There are two kinds of chatbots in the market today: Scripted bots and Artificial Intelligence (AI) bots. Scripted bot is like a rule-based guided conversation and performs like a decision tree where each action by the user prompts the bot to take action or respond. For example imarticus (a popular education institute in the India) has a bot on there website. The bot engages users with questions about education preferences and serves up content and offers relevant to their responses.